ICT services

Service management software for Hansab Group

Hansab Group is one of the leading hardware and software solution providers operating in the Baltics

offering technology solutions from over 200 different international partners to their customers. Hansab Group is responsible for maintaining a high and reliable service quality to ensure quick and efficient project planning & workflow management. 

Challenge: 

  • Automate and improve workflow management and handling 
  • Precision for managing technicians’ time 
  • Data lineage – unified solutions with Dynamics database 

 

Outcome: 

  • Time and cost savings in technicians’ daily workflow planning 
  • Rapid workflow management and reorganizations 
  • Improvement in data quality – work schedules, hours report for book-keeping 
  • Technician toolset for work management and handover

Our customers